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About American Insurance Center

Insurance
Awards
History
Core Values
Mission Statement


We have been serving you since 1960. American Insurance Center is an independent insurance agency having access to mulitiple companies enabling us to offer our clients competitive pricing, a broad choice of products, and unparalleled advocacy. Our 36 employees work out of five locations in North Dakota and one in South Dakota.

Awards

Advantage Agent for 2005 by Farmer's Alliance Companies. An agency must exhibitsuperior professionalism and profitability over five consecutive years. Advantage Agents are recognized by Farmers Alliance as the "best of the best".

Top 100 Agency by EMC Insurance Companies for 2004 based on written premium for property and casualty agents.

2004 Best Practice Agecy Recognized by Independent Insurance Agents & Brokers of America (IIABA) and Reagan Consulting, American Insurance Center is among 180 in the nation based on financial and operational data that is scored and ranked objectively.

History

American Insurance originally started in American State Bank in the 1960's. Frank Wald was the agent for American Insurance at that time. He left the agency to work for Time Insurance Company in Minneapolis. Frank came back to Dickinson and purchased the agency from American Bank Center in July 1973.

On January 1, 1991, the Wald Agency and Prairie Insurance of Dickinson merged. The firm continued as the Wald Agency and continued to grow to become the largest, locally owned, independent insurance agency in Western ND.

The Wald Agency was acquired by American Bank Center on July 1, 1998. All of the employees continued with the new agency, American Insurance, Inc. On January 7, 2002, American Insurance became an affiliate of Bank Center First in Bismarck when the holding company of American Bank Center & Trust merged with Bismarck Bankshares, the holding company of Bank Center First.

In May 2002, American Insurance acquired First Insurance Agency of Bismarck and in August 2002 acquired King Insurance Agency, also in Bismarck. This helped establish American Insurance in the Bismarck market. American Insurance has added several additional sales representatives in Bismarck and in Jamestown to broaden its representation in the State of North Dakota.

Core Values

These core values become bedrock principles that say, "This is what we stand for, this is why we exist, and this is not subject to change."

We are an insurance agency made up of honest, sincere people who provide customers with the same service. There is no place in this agency for insincere dealings with our customers. We develop caring, long-term relationships with our customers. We work hard to protect our customers against a possible catastrophe.

American Insurance Center is an all lines independent insurance agency. We solicit and service business for both commercial and personal clients. Our overall agency goal is to be the friendliest and most professional agency in our regions which will allow us to remain and grow more profitable.

Our employees make all this possible and are our most important asset. We will provide them with a challenging workplace with opportunities for professional development. We view all employees as family. We take care of our customers, our employees, and our families. We are loyal to and protective of our employees, and we expect them to be loyal and protective of the insurance agency.

We represent many reputable "A" rated companies that provide personal and property coverage policies. We recognize the importance of a strong partnership with our carriers and act at all times with complete honesty to our mutual business interest.

This agency's success depends on clearly defined goals and commitment to the activities specifically designed to meet those goals. As a result, it is necessary to establish procedures that must be followed and a method to monitor these procedures. It is the responsibility of each individual to learn, understand and adhere to these policies so we can provide prompt, accurate and courteous service to our clients, our company people and each other, while achieving personal success in the process.

Mission Statement

American Insurance Center is committed to providing our clients with financial security, through a wide range of quality insurance products at a competitive price.

We strive towards excellence in customer service, provided by a professional and knowledgeable staff. We hold ourselves to the highest standards in the industry. We nurture the trust of the public by holding ourselves to the highest standards of performance and ethics. We treat our clients with respect, fairness and confidentiality.

We provide career opportunities for our employees through effective training, leadership and continued education.

We are continually dedicated to enhance the quality of insurance services provided to those we serve through our personal interaction with customers and community involvement as an organization.

 

 
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